Degree

Bachelor of manufacturing engineering and management, University of Southern Denmark (2008)

Bachelors of manufacturing engineering and management master the fields of planning, management and industrial production.

Main fields of study: Mathematics, Communication, IT, Material Science, Technological Processes, Logistics, Accounting and Management, Specialization in Manufacturing, Logistics and Management.

Courses

  • CAD drawing in Solid Works (2013)
  • Multimedia Technology and Interaction Design (WordPress, HTML, CSS) (2011)
  • First aid (Alarm, Moving, CPR) (2010)
  • Manuals according to the Machinery Directive (2009)

Work experience

It-supporter at HJHansen Recycling Group

1 October, 2022 – 1 September, 2023

  • First level support
  • Installation of PCs and mobile phones
  • Support to the production department
  • Managing support / Service Desk
  • Ordering / Delivery of various hardware
  • Creation / deletion of users
  • Involvement in ongoing security checks
  • Experience with Citrix, Microsoft 365, Teams, Snagit and Outlook.

IT-Supporter at Skibhuscentret

1 June, 2019 – 31 July, 202

  • Managing support/helpdesk
  • Troubleshooting and repair of:
  • Computers (Mac and Windows PC)
  • Phones (Android and IOS)
  • iPads and tablets
  • Printers
  • Creating and maintaining websites in WordPress
(Long term illness and unemployment 2010- 2019)

Support engineer at HSA Systems

10 November, 2008 – 31 December, 2010

  • Setup and test of printers and other IT equipment
  • Knowledge of serial communication
  • Customer support and product training
  • Writing technical documentation
  • Product development

Language skills

  • Danish: Native proficiency
  • English: Professional working proficiency
  • German: Limited working proficiency
  • Italian: Elementary proficiency